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1&1 Partners with Open-Xchange, but are They Competing with Microsoft or Google?

Mon, 26 Feb 2007 22:14:00 -0400

BusinessWeek reports that 1&1 will soon start deploying Open-Xchange mailboxes in Germany, followed by rollouts in the US, Britain and France. The article reports that 1&1 manages 5 million email accounts on behalf of 2.7 million web hosting customers. (This is wildly inconsistent with the 6 million hosting customers and 65 million emails accounts in 1&1's Business 2.0 ad. Maybe these figures include users from 1&1 parent company United Internet's Web.de and GMX portals business?)

With Open-Xchange's open source solution, 1&1 will be able to offer Microsoft Exchange-like features for $5 per user per month, versus its $10-$15 $6.99 current price. BusinessWeek says this is "nothing but bad news" for Microsoft, but are Microsoft and Open-Xchange competing with each other? Or should both be worried that end users like Steve Rubel are turning Gmail into their personal nerve centers?

Steve is a senior VP at Edelman PR, an enormous organization that no doubt has an industrial strength email system, but Steve is hooked on Gmail because:

"Everyday I come across something on the web that I want to save for future reference... since I travel a lot, I need to access my bits from a mobile device. The latest version of the Google Toolbar has a send to Gmail function. Select some text or graphics, right click on it and send it to Gmail... Whammo - an instant personal database."

A friend who works at Microsoft says he can use his Windows Mobile phone to search his Exchange archive as well. But 10 GB Gmail accounts are available for $4.17 each per month (mobile client, website builder and web-based word processor and spreadsheet included). That's a 10x larger personal database compared with 1&1's 1GB allocation (Outlook 2003 and free domain name included).

Another important question is, to what extent will 1&1 be able to drive Open-Xchange adoption? Yes, as the world's largest hosting provider, 1&1 can deliver an enormous audience. But seeing is *not* deploying. As a point of reference, when I switched from (POP mail + Outlook + Blackberry) to (Google Apps + Gmail mobile) last week, I realized that despite the conveniently-located Google Start Page icon on my control panel, I still like Netvibes better. But thanks to the Gmail and Google Calendar widgets on Netvibes, I was able to piece together a best of all worlds solution.

If I were 1&1 CEO Andreas Gauger, I would think along the same lines and open up my community and technology platform.
Customer A might prefer Gmail + 1&1's website builder, while Customer B might choose Open-Xchange mail + Google Pages. Why not use widgets, RSS and open APIs to help each user concoct his perfect combination?

April/May 2006

Mon, 10 Apr 2006 13:24:57 -0400

Table of Contents Offshore Hosting Building on Billing Blogging for Business Legal Q&A Capitalizing on Consolidation Interview: Web.com

Host Color Adds osTicket Support

Mon, 12 May 2008 00:00:00 +0000
Hosting provider Host Color reported on Monday that it had made the open source support ticketing program osTicket to three of its shared hosting plans.

To learn more about myLittleAdmin, please visit: www.parallels.com/products/plesk/mylittleadmin.

Easter Break and New Segment Archives

Mon, 24 Mar 2008 11:04:07 +0000
Well this most recent Easter break kicked my butt as far as time goes, so afraid my time to do a podcast this week was cut a little short.  However I was able to go through the segment archive for all the past segments we have done on this show and organize them a ‘bit ...]

So check back by the end of the month to see if HostMonster's and BlueHost's tech support are back on track.

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